Bank of America responds

Dear Carolyn Hileman,

Thank you for your e-mail dated on 9/23/09 regarding your comments. We
appreciate the opportunity to service your banking needs.

Our thoughts and support are with the U.S. Marine and his friends and
family.

We want the community to know how deeply proud we are of the men and
women who have sacrificed so much in service to our country.

The bank does fly the American flag at many of our locations throughout
the country, and flags were displayed in front of our banking center in
Gaffney, S.C., prior to the dedicated Marine returning home and during
the events that followed to honor him.

We deeply apologize for any misunderstandings.

We appreciate the opportunity to assist you online. Should you have any
further inquiries, please e-mail us again. Thank you for contacting Bank
of America. We value your business and look forward to serving your
banking needs.

Sincerely,

Israel Garcia
Bank of America